Safeguarding
At Quest Mentoring, the safety and well-being of your child are our top priorities. We are committed to creating a secure and supportive environment where young people can thrive. Our safeguarding measures are designed to protect your child and provide you with peace of mind, ensuring that interactions are safe, positive, and conducive to their growth and development.
Safer Recruitment
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Rigorous Selection: Our mentors undergo a thorough recruitment process to ensure they are qualified and suitable to work with young people.
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Background Checks: Comprehensive screening, including Enhanced DBS checks.
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Verification: Ensuring all qualifications and references are validated.
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Interviews: Conducting in-depth interviews to assess suitability.
Policies
Mentor Training
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Comprehensive Training: Our mentors receive extensive training to manage various situations and maintain a safe environment.
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Safeguarding Training: Regular training on safeguarding practices and protocols.
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Online Safety: Specific training on maintaining safety in online interactions.
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Ongoing Development: Continuous professional development opportunities.
Code of Conduct
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Professional Standards: We enforce a strict code of conduct to ensure a safe and respectful environment.
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Respect and Professionalism: Maintaining respectful and professional behaviour at all times.
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Clear Boundaries: Establishing clear boundaries between mentors and mentees.
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Zero Tolerance: Enforcing a zero-tolerance policy for bullying, harassment, or discrimination.
Secure Platforms
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Safe Interactions: We use secure platforms to facilitate all online sessions, ensuring a safe space for your child.
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Encryption: Utilising encrypted communication channels.
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Monitoring: Regular supervision and monitoring of online interactions.
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Controlled Access: Restricting access to authorised participants only.
Privacy and Data Protection
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Data Security: We prioritize the privacy and protection of personal information.
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GDPR Compliance: Adhering to GDPR and other data protection regulations.
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Data Storage: Ensuring personal data is securely stored.
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Clear Policies: Maintaining transparent policies on data usage and sharing.
Online Safety
Reporting Concerns
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Open Channels: We encourage open communication and provide clear channels for reporting any concerns.
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Confidential Reporting: Offering confidential mechanisms for reporting issues.
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Safeguarding Lead: Designating a lead for handling safeguarding concerns.
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Responsive Procedures: Implementing procedures for promptly addressing and resolving concerns.
Report and Support
Support for Young People
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Additional Resources: We provide additional support to young people as needed.
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Signposting: Offering information to direct you to appropriate support services.
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Regular Check-Ins: Conducting regular check-ins and feedback sessions.
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Tailored Plans: Developing tailored support plans for individual needs.
Parental Involvement
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Transparency: We believe in keeping parents informed about their child's progress and safety.
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Regular Updates: Providing consistent updates on sessions and progress.
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Open Communication: Maintaining open communication channels for parents.
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Parental Involvement: Encouraging parental involvement in goal-setting and feedback.
